Legal notice

Last updated: 29 September 2026

Welcome to Pawsed. This Legal Notice provides information about the business operating this website and the terms applicable to its use.

1. Website Operator

This website is operated under the trading name Pawsed.

Please ensure that the business details above are accurate and kept up to date.

2. Business Information

Pawsed is an online store offering pet products to customers in the United Kingdom.

We aim to provide accurate product descriptions, transparent pricing and clear information about shipping, returns and customer service.

Any applicable company registration number and VAT registration number will be provided where required.

3. Website Use

By accessing and using our website, you agree to use it lawfully and in a manner that does not infringe the rights of others or interfere with the operation of the website.

You must not:

  • Use our website for unlawful purposes.

  • Attempt to gain unauthorised access to our website or systems.

  • Interfere with the website's security or functionality.

  • Copy or misuse website content for commercial purposes without permission.

We reserve the right to take appropriate action against misuse of our website, subject to applicable law.

4. Product Information and Pricing

We make reasonable efforts to ensure that product descriptions, photographs, prices and other information on our website are accurate and up to date.

However, minor differences in colour or appearance may occur because of screen settings, lighting or product variations.

All prices and applicable delivery charges will be displayed before you complete your purchase. Any applicable taxes will be included or clearly disclosed as required by law.

If we discover a material error in a product description or price, we will take appropriate steps to address it in accordance with applicable law.

5. Intellectual Property

Unless otherwise stated, the content on the Pawsed website, including text, logos, graphics, images, designs and other materials, is owned by Pawsed or used with permission.

You may not reproduce, distribute, modify or commercially exploit our website content without prior written permission, except where permitted by law.

All third-party trademarks, product names and logos remain the property of their respective owners.

6. Orders and Payments

All orders placed through our website are subject to product availability and payment authorisation.

We reserve the right to contact customers to clarify order details or resolve suspected errors.

Nothing in this Legal Notice excludes or limits any statutory consumer rights relating to orders, payments, cancellations, refunds or faulty goods.

7. Shipping and Delivery

We aim to provide accurate delivery estimates and transparent shipping charges.

Our estimated order processing time is 1–2 business days, and our estimated UK delivery time is 3–4 business days after dispatch.

For more information about delivery arrangements, shipping charges and delays, please refer to our Shipping Policy.

All deliveries remain subject to applicable UK consumer law.

8. Returns and Refunds

Customers may have statutory rights to cancel online purchases, return goods or receive refunds, depending on the circumstances.

For information about cancellation periods, returns procedures, refunds and faulty products, please refer to our Returns and Refunds Policy.

Nothing in this Legal Notice affects your statutory rights under UK consumer law.

9. Privacy and Data Protection

We respect your privacy and handle personal information in accordance with applicable data protection legislation.

Personal information may be collected and processed to fulfil orders, provide customer support, process payments and improve our services, as explained in our Privacy Policy.

For more information about how we collect, use and protect your personal data, please read our Privacy Policy.

10. External Links

Our website may contain links to third-party websites or services for your convenience.

We do not control the content, availability or privacy practices of external websites. Visiting third-party websites is subject to their own terms and policies.

The inclusion of an external link does not necessarily imply endorsement of the linked website or its services.

11. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation or any liability that cannot legally be excluded or limited.

We do not seek to restrict any consumer rights or remedies available under applicable UK law.

12. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to our business, website or applicable legal requirements.

Any updates will be published on this page, together with the revised date.

We encourage customers to review this page periodically.

13. Governing Law

This Legal Notice is governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protections that apply to your place of residence.

Nothing in this section removes any rights you may have to bring a claim in a court that has jurisdiction under applicable consumer law.

14. Contact Information

If you have any questions about this Legal Notice or our website, please contact us.

Business name: Pawsed
Email: help.pawsed@gmail.com
Country: United Kingdom
Business address: Avondale Road, London, ENG E16 4RQ, United Kingdom

We aim to respond to enquiries within 1–2 business days.